Solutions to Common Canon Printer Issues: When Your Printer Doesn’t Respond

By | April 14, 2023

Canon printers are renowned for their exceptional print quality, but like any other gadget, they’re not perfect. From time to time, Canon printer users may encounter issues with their devices. One of the most common issues is when the printer doesn’t respond.

If your Canon printer fails to respond, there could be several reasons for the problem. However, you don’t need to worry as there are numerous solutions to this issue. Here are some solutions to help you fix the problem of a non-responsive Canon printer.

1. Check the printer’s connections

The first thing to check when your Canon printer doesn’t respond is the printer’s connections. Ensure that the printer is connected to a working power source and that all the cables are properly plugged in. Also, ensure that the USB cable that connects your printer to your computer is secure.

2. Restart your printer

Another quick solution to a non-responsive Canon printer is to restart the device. Turn off the printer, unplug it from the power source, and then wait for a few seconds before turning it back on. This can help to reset the printer and clear any issues in the device.

3. Check the printer driver

Another common issue that causes a non-responsive Canon printer is an outdated or corrupt printer driver. To fix this, go to the Canon official website, download and install the latest driver for your printer model. Follow the instructions to install the driver properly.

4. Clear printer queues

A printer queue is a list of documents waiting to be printed. Sometimes, the printer queue gets clogged and prevents your printer from responding. To clear the printer queue, go to the print spooler and delete all pending print jobs. This method can also work on the printer’s queue of the device you are printing from.

5. Turn off firewall and antivirus

In some instances, the firewall or antivirus software on your computer could be blocking your printer’s communication with the computer. If this is the case, temporarily disable any firewall or antivirus software on your computer and try printing again.


A non-responsive Canon printer can be frustrating, but it’s good to know that there are ways to fix the issue. Always try the simplest solutions first, like checking connections and restarting the printer. If none of these works, go ahead and try other methods. However, if none of the solutions works, consider reaching out to the Canon customer service team for assistance.